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If you have any queries regarding your order, hit us up on our contact page and we will do our best to help you out!
Frequently Asked Questions
This resource is crafted to help you find information easily and efficiently.
What are Pixelated Labs gummies?
Pixelated Labs gummies are premium, all-natural supplements made in delicious gummy form — no powders, no pills. We combine science-backed ingredients with pixel-inspired fun for a smarter, tastier wellness experience.
Are your gummies actually effective?
Yes. We formulate our gummies using clinically studied ingredients in meaningful doses including 3g of creatine monohydrate per serving and authentic organic Himalayan Shilajit. Each batch is lab tested for potency and purity.
Are your gummies vegan?
Yes. all Pixelated Labs gummies are 100% vegan and plant-based. We use pectin (not gelatin), and every formula is soy-free, gluten-free, dairy-free, and halal friendly.
When and how should I take them?
Take your gummies daily — no powders, no prep.
- Creatine Gummies: Ideal around training, or spaced through the day to maintain optimal levels.
- Shilajit Gummies: Great in the morning or early afternoon to support daily vitality and focus.
👩🏻🔬 Lab Notes:
- Creatine: Your body absorbs creatine more efficiently when insulin is elevated, so pairing it with carbs (like fruit or meals) can enhance uptake.
- Creatine has a ~3 hour half-life in the body. For peak saturation, spacing your servings (e.g. one gummy every 3 hours) can help maintain steady levels throughout the day.
- Shilajit: Traditionally taken in the morning, shilajit may pair well with healthy fats for better absorption of its trace minerals and fulvic acid.
Are there any side effects?
Our ingredients are well-tolerated and safe when taken as directed. As with all supplements, if you have a medical condition or take medication, it’s best to check with your health professional.
Can kids take these?
Our gummies are formulated for adults. While the flavors are fun, the dosages are designed for grown-up physiology and focus.
Do I need to cycle creatine?
Nope! Just take 3g daily (2 gummies) consistently — no loading or cycling needed.
How long does delivery take?
Once dispatched, most orders arrive within 1–3 business days. You'll receive tracking info once it's on the way and we’ll let you know asap if any hiccups do occur.
Can I return or exchange a product?
If something’s wrong with your order or you're not satisfied, we’ll make it right. Just email ok@pixelatedlabs.co.nz within 14 days. Returns accepted on unopened products only.
How much is shipping?
All orders within New Zealand ship for a flat rate of $3.90 NZD, simple pixels.
When will my order ship?
Orders placed before 2pm (Monday to Friday local time) are dispatched the same day. Orders placed after 2pm will ship the next business day.
I just ordered...where’s my gummies?!
Hold your test tubes! 🧪✨ Orders placed before 2pm NZT ship out same day, and you’ll get a tracking link as soon as your gummies enter the wild. Most NZ deliveries land within 1–3 business days. If it’s been longer than that, reach out and we’ll investigate like true lab sleuths.
